
Sales Policy
Effective Date: January 14, 2025
Welcome to Gifts Royal, your trusted source for luxury watches. Please carefully review our Sales Policy to understand your rights and obligations when purchasing from our store.
1. Payment Options
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Bank Transfers
- Apple Pay and Google Pay
All transactions are processed securely to protect your information.
2. Shipping Policy
- Domestic Shipping: Orders within the United States are typically delivered within 5-7 business days.
- International Shipping: Available with delivery times ranging from 7-14 business days, depending on the destination.
- Shipping Costs: Calculated at checkout based on the shipping address and chosen delivery method.
- Tracking Information: Provided for all orders once shipped.
3. Return and Refund Policy
We strive to ensure customer satisfaction. If you’re unsatisfied with your purchase:
- Return Window: Returns are accepted within 30 days of delivery.
- Condition: Items must be in original, unused condition with all packaging and tags intact.
- Refund Process: Refunds are issued to the original payment method within 7 business days of receiving the returned item. Shipping fees are non-refundable.
- Exchanges: Subject to product availability.
4. Warranty
All watches purchased from Gifts Royal come with a 2-year manufacturer warranty, covering manufacturing defects. This warranty does not cover:
- Wear and tear, misuse, or accidental damage.
- Modifications or repairs not conducted by authorized service centers.
5. Customer Support
Our dedicated support team is here to assist you with any questions or concerns. Contact us via:
- Phone: (910) 253-4788
- Email: info@giftsroyal.click
- Website: https://giftsroyal.click